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Frequently Asked Questions
These have been the most frequently asked support questions. Clicking on a question takes you directly to our answer. Please contact Support if your question is not answered here.

 
  1. What information do I need to obtain a criminal record report on an individual?

     
  2. Do I need permission from my applicant to perform a criminal records search?

     
  3. What information is contained in a InfoRecordSearch.com report?

     
  4. Will I get a report back if there is no information found, and will I be charged for it?

     
  5. What do I do if my request returns a criminal record on my applicant?

     
  6. How soon will I receive the results of a criminal record search?

     
  7. Why are there only county-wide searches available in some states?

     
  8. How far back does the data from InfoRecordSearch.com go?

     
Knowledge Base
  Q1. What information do I need to obtain a criminal record report on an individual?
A1. A person's name and date of birth is required in most counties and states to run a criminal check. If possible, also provide the applicant's social security number to increase the likelihood of a matching record.
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  Q2. Do I need permission from my applicant to perform a criminal records search?
A2. Currently you do not need permission to execute a criminal records search for tenant screening purposes. It is always wise to keep up-to-date with new laws pertaining to your field of business, so check your State and local laws. Usually, you need permission in employment screening.
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  Q3. What information is contained in a InfoRecordSearch.com report?
A3. The information contained in a criminal search report will vary depending on the state or county searched.  Rules vary in each jurisdiction as to what information is contained in the record.  Usually the record includes the defendant's name, date of birth, a case number, date of offense, date filed, charge (reason of arrest or conviction,) the parties involved, county and state of incident, description of crime committed or accused of, characteristics of the person (height, weight, eye color, race, sex), aliases (other names used by offender), the status of the case, disposition, disposition date, and sentence.  Most county records include both felony and misdemeanor records.  See Sample
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  Q4. Will I get a report back if there is no information found, and will I be charged for it?
A4. Yes, you will receive confirmation of the area searched, the information we used to do the search, and the fact that no records were found. We are still incurring the costs of the search whether information is found or not, and therefore must charge you for the service.
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  Q5. What do I do if my request returns a criminal record on my applicant?
A5. Check your state laws. Have a consistent policy. Verify that it is your applicant, and in most cases you are not allowed to consider data that is more than 7 years old.
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  Q6. How soon will I receive the results of a criminal record search?
A6. Depending on the county or state being searched the turnaround time can vary from one to five business days.  InfoRecordSearch.com will do everything possible to return the results of your search as quickly as possible.
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  Q7. Why are there only county-wide searches available in some states?
A7. Some states either do not have a statewide criminal data repository or the data they do have is of lesser quality than that found at the county district courthouses, sheriff's office, District Attorney's office, or police department (whichever one is used in retrieving critical criminal history for that particular county or region).  If one or a combination of more than one of these resources provide better information that what is retrievable at the statewide level, InfoRecordSearch.com will use the county-wide search as opposed to the statewide.  We only use statewide searches in states that we have access to up-to-date and accurate information. If we do not have such access and information, we do not promote nor do we suggest to use such a service.   It is our goal to expand the number of quality statewide searches as they become available. We will only add services that do not compromise the integrity of our company.
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  Q8. How far back does the data from InfoRecordSearch.com go?
A8. Most courthouses and criminal data suppliers hold records for at least seven years. InfoRecordSearch.com does NOT report records further back than the previous seven years.
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